Privacy policy

Last updated: 21 April 2026

This privacy policy explains how Specleader ("we", "us", or "our") collects, uses, stores, and shares personal data when you visit www.specleader.com (the "Website") or use the Specleader software and related services (the "Services"). It applies to visitors, account holders, and authorised users of our customers ("you").

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. If you are in the European Economic Area, parts of this policy also reflect obligations under the EU GDPR where applicable.

Who is responsible for your data?

Unless we tell you otherwise, Specleader is the controller of personal data described in this policy. You can contact us at support@specleader.com. If we appoint a data protection officer or UK representative, we will update this page with their details.

Personal data we collect

Depending on how you interact with us, we may process:

Identity and contact data: name, email address, telephone number, job title, and organisation name.
Account and profile data: login identifiers, preferences, profile information you choose to add (for example showroom contact details shown to your customers).
Transaction data: billing address, subscription plan, payment status. Card details are handled by our payment provider; we generally do not store full card numbers on our servers.
Content and project data: configurations, proposals, surveys, uploads, and messages you submit through the Services in line with how your organisation uses the product.
Technical and usage data: IP address, browser type, device information, log data, and how you navigate the Services.
Communications: emails or messages you send to support and records we keep of enquiries.

How we use personal data and lawful bases

We use personal data for the following purposes and on these bases:

To provide the Services (contract; sometimes legitimate interests in operating a reliable platform): authentication, hosting your account, processing subscriptions, and delivering features your organisation has purchased.
To communicate with you (contract; legitimate interests): service messages, support responses, and notices about security or changes to terms and policies.
To improve and secure the Services (legitimate interests): analytics, troubleshooting, abuse prevention, and product development.
To comply with law (legal obligation): accounting, tax, and responding to lawful requests from authorities.
Marketing (consent or soft opt-in where the law allows): where we send promotional communications, we will rely on consent or other lawful grounds as applicable, and you can opt out at any time.

Cookies and similar technologies

We use cookies and similar technologies as explained in our Cookie policy.

Sharing personal data

We may share personal data with:

Service providers who host our infrastructure, process payments, send email, or provide security and analytics, solely to perform services on our instructions.
Your organisation: where you use the Services under a business account, administrators may see activity and profile information we associate with your user record.
Professional advisers and regulators where required.

We do not sell your personal data. Any transfer outside the UK or EEA will be safeguarded using appropriate mechanisms (for example UK or EU standard contractual clauses) where required.

How long we keep personal data

We keep personal data only as long as needed for the purposes above, including to meet legal, accounting, or reporting requirements. Retention periods depend on the type of data and whether you have an active account. When data is no longer needed, we delete or anonymise it in line with our internal policies.

Your rights

Under UK data protection law you may have the right to:

Access a copy of your personal data.
Rectify inaccurate or incomplete data.
Erasure in certain circumstances.
Restrict or object to processing in certain circumstances.
Data portability for data you provided where processing is automated and based on contract or consent.
Withdraw consent where we rely on consent, without affecting earlier processing.
Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

To exercise your rights, contact support@specleader.com. We may need to verify your identity before responding.

Children

The Services are aimed at businesses and are not intended for children. We do not knowingly collect personal data from anyone under 16. If you believe we have, please contact us and we will delete it.

Changes to this policy

We may update this policy from time to time. We will post the new version on this page and update the "Last updated" date. For material changes we will provide notice as appropriate (for example by email or in-product notice).

Contact

Questions about this privacy policy: support@specleader.com.